Pointe Shoes ProgramOur main shipping center is located in Sacramento, California. It is a large facility equipped with cutting-edge technology. Besides the main shipping center, we also ship orders from the facilities of our partners located across the country. This shipping network allows us to ship orders from a location near our customers and thus customers can receive orders quickly.
If you place your order by 2PM PST Monday through Friday, most orders are shipped out on the same day. Orders placed after 2PM PST Monday through Friday will be processed on the next business day. We apologize that we are unable to ship out orders on Saturdays, Sundays, and major holidays.
You will a receive tracking number through email after your order is shipped. If for any reason we can not ship your order right away, we will contact you by email or phone to communicate the estimated shipping date with you.
Currently, we provide these four shipping options to domestic customers:
- Economy shipping: With Economy shipping, your order will be shipped by USPS First Class Package or UPS Ground. This shipping option takes 3-8 business days to deliver depending on your distance to our fulfillment centers.
- Standard shipping: Standard shipping is faster than Economy shipping. It takes 3-5 business days to deliver depending on your distance to our fulfillment centers.
- Premium shipping: If you choose Premium shipping, we ship your order by USPS Priority Mail or UPS 3-Day Select. This shipping option takes 3 business days to deliver depending on your distance from California.
- Express shipping: This shipping option is for rush order. We ship your order by USPS Priority 2-Day Mail or UPS 2nd Day Air if you choose Express shipping. It takes 2 business days to deliver. Please note that UPS does not deliver on Saturday. USPS delivers on Saturday but it is not guaranteed.
- Overnight shipping: This shipping option is for extreme rush order. We ship your order by UPS Next Day Air if you choose Overnight shipping. It delivers on the next business day. Please note that Overnight shipping does not deliver on Saturdays. Orders shipped on Fridays will arrive on Monday.
We provide these three shipping options to international customers:
- Global Economy: This is the most economical shipping option to you. Your package will be delivered by local Postal Service, UPS or DHL. This shipping option takes 4-15 business days to deliver. Actual shipping time varies depending on country and other factors.
- Global Expedited: This shipping option is for rush order. We ship your order by UPS Expedited or USPS Express. It takes 3-7 business days to deliver.
* Disclaimer to international customers: The goods will be imported on behalf of the consignee/ebuyer. The consignee authorizes Danzia to import the goods on his behalf. Further, the consignee/buyer agrees that Danzia may delegate the obligation to import the goods on his behalf to a subcontractor. The consignee will pay the taxes & duties in addition with the purchase price of the goods.
Please contact us if you need assistance choosing the appropriate shipping method. We are here to help you receive your items when needed.
