I originally purchased larger sizes for my daughter based on other reviews I read of this shoe saying they run small and to buy a size up. This was not the case for us. My daughter's actual size is the size that worked for her. Cheer shoes should be snug, not loose at all. Danzia was great about returning my original order and sending out the new size quickly. Would definitely recommend them and would purchase with them again next time we're in the market for their products.